customer_id, agent_id, or another business
reference. Review their history and metrics without merging threads or contracts.
Define the entity
Create a profile type in Entity Profiles and choose the reference key that identifies your entity. For example, an Agent profile type can useagent_id.
Have your services attach that ref to relevant threads:
threadify.ref.agent_id on the span. Ordinary business
refs associate history; they do not give every matching thread the same identity.
See references and correlation.
With the CLI, a basic profile-type file looks like:
Choose the metrics
Configure metrics on the profile type in the dashboard, such as failed refunds, approval violations, or execution duration. Metrics must be configured explicitly. Open a profile to review metrics, delivery health, and history. Select a thread for its steps and validation evidence. New activity may lag while it is archived.Completion is not compliance
A retried workflow can complete successfully despite earlier failures or rule violations. Compare these measures:- Completion rate: how often the workflow eventually completed.
- Failed steps and retries: problems encountered along the way.
- Validation findings: whether the recorded behavior obeyed its contract.
- Delivery health and trend: an aggregate signal to investigate, not proof that every rule passed.